Parts and Services

  • Home
  • Parts and Services

Parts provides quality genuine parts supply and operational support to the Distributor network in Africa. Three teams; Procurement, Logistics and distributor Support currently supply & support Distributors in up to 22 countries:

Invested:

  • Angola
  • Cameroon
  • DRC
  • Kenya
  • Malawi
  • Mauritius
  • Mozambique
  • Rwanda
  • Uganda
  • Zambia
  • Zimbabwe
  • Congo
  • Burkina Faso

Non-Invested:

  • Ghana
  • Gabon
  • Tanzania
  • Ethiopia
  • Seychelles
  • Somalia
  • Eritrea
  • Djibouti
  • Burundi
genuineparts

Consolidated shipments:

Parts continues to build on the strong relationships and partnerships with OEM’s enabling them to provide quality products, efficient services and lead the way in mobility solutions.

Service provides Technical, training, strategy and operational service excellence support, focusing on the Eastern and Southern African Region. The Service Team in South Africa is supported by teams in Kenya and Paris.

  • Value added support is provided through effective training and implementation of agreed OEM & company standards throughout the service operations in dealerships across Africa. 
  • Key focus areas include:
  • Aftersales employee satisfaction
  • Fundamental Operations
  • Aftersales business development & marketing
  • Sustainable Development Goals
Service Workshop